Full feature breakdown

Everything you need to manage,
visible in one place

Built in production on real clients before it was ever a product. Every feature below has been used, broken, and fixed by us first.

ITAM
Asset register & multi-source sync
SAM
Software & licence management
Portal
Per-client live portal
Identity
M365, Google Workspace, Okta
Alerts
Configurable notifications
Docs
Per-client documentation
Monitoring
SSL & domain health
Branding
White-label for MSPs
Warranty
End-of-life tracking

IT Asset Management

Every device, every source: current state and complete history

Your RMM knows some devices. Your MDM knows others. Omnia Manage pulls from both, keeps the register current, and logs every change, so you always have the full picture, not just a snapshot of right now.

Asset register
Every device your clients own, in one place, with a complete history behind it. Pulled and kept current automatically from your existing tools. No imports, no spreadsheets, no manually maintaining anything.
  • Full device detail: make, model, serial, OS, specs
  • User assignment and location per device
  • Audit trail for every change
Multi-source sync
Connect your RMM and MDM once. Every sync captures changes as they happen, not just the current state, but a continuous record of what changed, when, and from which source. Your register stays current and every device's journey is preserved.
  • RMM integration for managed devices
  • Intune, Jamf Pro, and Kandji MDM sync
  • iOS and Android devices included
  • Automatic deduplication across sources
  • Every sync change logged with timestamp and source
Lifecycle tracking
Because every sync captures changes rather than overwriting them, Omnia Manage builds a full timeline for each device automatically. No manual logging. Every assignment, state change, and compliance event is recorded as it happens, from whatever source it came from.
  • Purchase date, supplier, and cost
  • Active, retired, and decommissioned states
  • Full assignment history per device
  • Sourced from your tools, not manually maintained
Warranty tracking COMING SOON
Clients notice expired warranties when things break. You should notice months earlier. See every device coming out of warranty before it turns into an emergency replacement.
  • Warranty end dates across your entire estate
  • Upcoming expiry dashboard per client
  • Alerts before expiry, not after

Software Asset Management

Stop overpaying for software your clients aren't using

Most MSPs find out they've been overpaying when it's too late to do anything about it. Omnia Manage gives you the visibility to act before the renewal hits.

Licence tracking
See every licence your clients hold: what it is, how many seats, how many are actually in use, and what it's costing. Everything you need for a sensible renewal conversation.
  • Per-client licence register by vendor and product
  • Total seats vs assigned seats at a glance
  • Licence type and billing cycle tracking
Licence expiry management
See every software subscription that needs renewing, organised by client and upcoming date. No digging through vendor portals or spreadsheets, weeks before you need to act.
  • Licence expiry dates across all clients in one view
  • Annual, monthly, and multi-year subscription support
  • Cost per renewal for accurate budgeting
Cost per seat
Walk into every QBR knowing exactly what your clients are spending on software, and where they're wasting it. Cost per seat, unused seats, total spend: all there.
  • Cost per seat breakdown per licence
  • Unused seat identification
  • Per-client software cost totals
Renewal notifications
A renewal you know about 60 days out is an opportunity. One you miss is a problem. Set your lead times once and let Omnia Manage handle the reminders.
  • Configurable lead times (30, 60, 90 days)
  • Per-licence or digest summary alerts
  • Email delivery

Client Portal

Give every client a live window into their IT

Stop being a data courier. Clients log in and see their assets, compliance, users, and domain health, live, always current, without you lifting a finger.

Live asset view
Your clients can see their full device list, including compliance status, assigned users, and warranty, in real time. No spreadsheet, no PDF, no chasing you for an update.
  • Live device list with compliance status
  • User assignments and warranty dates
  • Always reflects your latest RMM and MDM data
Client logins
Every client gets their own secure login. They see only their data: nothing from any other client, no admin access, no way to see behind the curtain.
  • Per-client user accounts
  • Isolated views, no cross-client data
  • Invite-based onboarding in seconds
No exports, no chasing
Stop answering "can you send me a list of our devices?" with a spreadsheet. The portal is the answer: always up to date, always available, always your brand.
  • Self-serve client access 24/7
  • Compliance and domain health at a glance
  • Cuts client-facing admin for your whole team

Identity Provider Integration

Your clients' users, synced automatically

Connect each client's identity provider once. From then on, user directories, licence assignments, and compliance data stay in sync with no manual exports and no stale lists.

Microsoft 365
One connection per client pulls in their full M365 environment: users from Entra ID, device compliance from Intune, and licence assignments. Everything in one place.
  • Entra ID / Azure AD user sync
  • Intune device and compliance data
  • M365 licence visibility per user
Google Workspace
Pull the full Google Workspace directory per client, including users, groups, and licence visibility, alongside everything else you manage for them.
  • Google Directory user sync
  • User status and OU structure
  • Workspace licence visibility
Okta
Sync Okta user directories per client and bring identity data, including users, groups, and app assignments, into the same view as their devices and compliance posture.
  • Okta user directory sync
  • User status and group membership
  • Application assignment visibility

Notifications

Know before it becomes a problem

You shouldn't be finding out about problems from your clients. Omnia Manage alerts you to SSL expiry, warranty deadlines, domain issues, and compliance changes before they become incidents.

SSL expiry alerts
A client reporting a browser error is never a good look. Omnia Manage tells you about expiring certificates weeks in advance, so you fix it before anyone notices.
  • Configurable advance notice (7, 14, 30, 60 days)
  • Covers all monitored domains per client
  • Email delivery
Warranty deadline alerts COMING SOON
Turn warranty expiry from a reactive crisis into a proactive conversation. Know months in advance which devices are coming out of support, and come to the client with a plan.
  • Advance warning by days or months
  • Bulk warranty expiry digest
  • Per-device or per-client scope
Compliance change alerts
Compliance drift happens quietly. The moment a device moves from compliant to non-compliant, you hear about it, not your client's auditor.
  • Intune compliance state change events
  • Compliant → non-compliant transitions
  • Per-client or platform-wide scope

Documentation

Stop switching tools to find the right runbook

Your client docs live where your client data lives. Write runbooks, network diagrams, and onboarding guides inside Omnia Manage with no wiki tab and no context switching.

Per-client docs
Every piece of documentation lives against the right client, not buried in a shared wiki or someone's Notion. Find what you need, when you need it.
  • Isolated doc space per client
  • Rich text editor with formatting
  • Categorisation and search
Templates
Don't start from scratch every time. Templates for network diagrams, runbooks, escalation paths, and onboarding docs: copy once, adapt per client.
  • Built-in template library
  • Custom template creation
  • Reusable across clients
Published / draft toggle
Control exactly what clients see. Documents stay in draft until you're ready, and you can unpublish at any time without deleting the content.
  • Draft and published states
  • Client-visible published docs in portal
  • Internal-only drafts hidden from client

SSL & Domain Monitoring

No more checking certificates manually

Manually checking certs and domains across 20+ clients doesn't scale. One dashboard shows the status of every certificate and domain you manage, and alerts you the moment anything changes.

SSL certificate monitoring
See every certificate you manage, including issuer, expiry, and days remaining, across all clients in one view. Get alerted weeks before anything expires so renewals never catch you off guard.
  • Expiry tracking across all client domains
  • Certificate issuer and validity details
  • Configurable expiry alerts
  • Automatic re-check after renewal
Domain health monitoring COMING SOON
Go beyond SSL and monitor domain expiry, DNS record changes, DMARC configuration, and SPF alignment. Know when something changes before it causes an incident.
  • Domain registration expiry tracking
  • DNS record change detection
  • DMARC and SPF health checks
  • Alert on any health status change

White-label

Make it yours

White-label tier MSPs get a fully branded experience: your name, your logo, your domain. Clients see your product, not ours.

Your brand, throughout
Your logo. Your name. Across the whole platform, including the MSP dashboard and the client portal. Every touchpoint reflects your MSP, not ours.
Branded client portal
Clients log into a portal that looks and feels like yours. No Omnia branding, no white-label tells, just a polished product with your name on it.
Custom domain COMING SOON
Serve the client portal from your own domain. Fully white-labelled from the URL to the UI, with no Omnia Manage branding visible anywhere.

Request access

Tell us about your MSP and we'll be in touch within 48 hours.